The following terms and conditions (Terms) apply to all users (You or Your) of Hunters Hill Rugby media website or application. By using Hunters Hill Rugby's Website, You agree to comply with these Terms.

1. Intellectual Property

All content on the Hunters Hill Rugby Website belongs to Hunters Hill Rugby and/or its suppliers. Hunters Hill Rugby reserves all rights to protect its intellectual property as it deems appropriate.

All copyright in the text, images, graphics, interfaces, and other content on Hunters Hill Rugby's Website, and the arrangement and coordination of all such content, are owned or licensed by Hunters Hill Rugby. You may view the Hunters Hill Rugby Website and its content, but You may not copy, compile, reproduce, modify or distribute any of the Hunters Hill Rugby Website content for any reason without the express written permission of Hunters Hill Rugby.

The Hunters Hill Rugby Website displays numerous trade marks owned by Hunters Hill Rugby, state rugby organizations, Hunters Hill Rugby sponsors and other third parties in Australia and internationally. You may not use any of the trademarks appearing on the Hunters Hill Rugby Website without the express written permission of Hunters Hill Rugby or the relevant trade mark owner.

2. Third Party Links

The Hunters Hill Rugby Website contains links to third party websites. Such links are provided for convenience only. By providing links to third party websites, Hunters Hill Rugby does not endorse the products or services offered through such sites, nor is Hunters Hill Rugby's responsible for the content appearing on such sites.

Hunters Hill Rugby welcomes the use of Hunters Hill Rugby’s logo, as may be updated from time to time, on third party websites as a link from those sites to Hunters Hill Rugby’s website, subject to Hunters Hill Rugby's approval at all times.

3. Your Conduct

As a condition of Your use of the Hunters Hill Rugby Website, You warrant to Hunters Hill Rugby that You will not use the Hunters Hill Rugby Website for any purpose that is unlawful, inappropriate or otherwise contrary to these Terms. In particular, You agree not to:

By posting or submitting content to the Hunters Hill Rugby Website, You represent and warrant that (i) You own all the rights to the content or are authorised to use and distribute the content via the Hunters Hill Rugby Website; and (ii) the content does not and will not infringe any intellectual property rights, any applicable law or regulation, or any of the warranties made by You above.

reserves the right to pre-screen content submitted for publication on the Hunters Hill Rugby Website. Hunters Hill Rugby may refuse to publish or remove content that, in its sole discretion, does not meet its standards or does not comply with the Terms.

4. Disclosure

You agree that Hunters Hill Rugby can publish, modify, adapt and/or retransmit to others any content submitted by You to Hunters Hill Rugby via the Hunters Hill Rugby Website free of charge and without restriction, subject to the obligations on Hunters Hill Rugby set out in our Privacy Policy.

5. Indemnification

You will indemnify Hunters Hill Rugby, its employees, agents and representatives from any loss or damage including consequential loss or damage which may arise from Your use of the Hunters Hill Rugby Website or from any breach by You of these Terms.

6. Disclaimer

While Hunters Hill Rugby aims to provide accurate and truthful information at all times, Hunters Hill Rugby makes no warranties or guarantees with respect to the accuracy, suitability, reliability or timeliness of the information, software, products or services included in or available through the Hunters Hill Rugby Website. Any information or advice obtained from the Hunters Hill Rugby Website should not be relied upon for personal, medical, legal or financial purposes and You should consult an appropriate professional for specific and personalized advice. All content on the Hunters Hill Rugby Website, as well as these Terms, are subject to change and may be updated by Hunters Hill Rugby at any time in its sole discretion. To the full extent permitted by law, in no event shall Hunters Hill Rugby, its agents or suppliers be liable for any direct, indirect, punitive, special or consequential damages whatsoever arising from or in any way connected with the use of the Hunters Hill Rugby Website.

7. Miscellaneous

These Terms are governed by the laws of New South Wales, Australia, and You agree to submit to the exclusive jurisdiction of New South Wales courts in resolving any issues or disputes arising under these Terms. Unless otherwise specified herein, these Terms constitute the entire agreement between You and Hunters Hill Rugby in regards to Your use of the Hunters Hill Rugby Website.

PRIVACY POLICY

1. About this policy 

1.1  This Policy sets out the way in which Hunters Hill Rugby Union Football Club (ABN: 77 640 536 890) collects, uses and discloses personal information and also explains your rights and how to contact Hunters Hill Rugby Union Football Club. Hunters Hill Rugby Union Football Club is committed to protecting your personal information in accordance with Privacy Act 1988 (Cth). 

1.2  We may modify or update this Policy from time to time by publishing a new version of the Policy on the Hunters Hill Rugby Union Football Club  website.  If you have any questions about this Policy, please contact the Hunters Hill Rugby Union Football Club using the details in section 7.

2. Summary 

2.1  Hunters Hill Rugby Union Football Club may collect, use, hold and disclose personal information that we collect from you or from third parties for a variety of purposes, including to provide or promote our services to you (see sections 4 – 6). You can opt-out of receiving marketing materials from Hunters Hill Rugby Union Football Club at any time by utilising the unsubscribe feature on any electronic marketing communications that you receive, or in the case of other direct marketing materials by contacting the Hunters Hill Rugby Union Football Club in accordance with section 7.1 below.

2.2  Hunters Hill Rugby Union Football Club may disclose your personal information to third parties in the course of our operations, including to other football organisations. From time to time, we may also provide personal information to third parties outside Australia .

2.3   Hunters Hill Rugby Union Football Club may collect information in relation to your use of our websites, including through the use of cookies. Such information may be used to optimise or maintain our website, as well as for advertising purposes

2.4  Hunters Hill Rugby Union Football Club takes reasonable steps to protect the personal information that we hold. This includes using password-protected systems to store personal information.

2.5  You have a right to access and/or correct personal information that Hunters Hill Rugby Union Football Club holds about you, or to make a complaint about our handling of your personal information. You can do so by contacting the Hunters Hill Rugby Union Football Club using the details set out at the end of this Policy.

3. What kinds of information do we collect? 

3.1 In the course of its operations, Hunters Hill Rugby Union Football Club may collect, use and disclose the personal information of players, ticketholders, administrators, participants and other individuals for the purpose of governing and administering of the sport, as described in this Policy. The precise nature of the collection, use and disclosure of personal information by Hunters Hill Rugby Union Football Club depends on the services you request and receive from, and your interaction with, Hunters Hill Rugby Union Football Club.

3.2 Personal information collected and held by Hunters Hill Rugby Union Football Club may include your name, address, phone numbers, email address, date of birth, gender, occupation and social media details. 

3.3  Depending on the services you receive from Hunters Hill Rugby Union Football Club, we may also collect and hold details about your participation history, your favourite Club and membership history as well as your emergency contact information, credit card information, driver’s license details, reference check information and details of items ordered or purchased from Hunters Hill Rugby Union Football Club. 

3.4  In certain circumstances, Hunters Hill Rugby Union Football Club may collect information about your health or other sensitive information about you (for example, information about your racial or ethnic origin or physical health). Hunters Hill Rugby Union Football Club may use health information about you to ensure that football programs in which you participate are run safely and in accordance with any special health needs you may have and for insurance purposes. Hunters Hill Rugby Union Football Club may also use health information as required by the Hunters Hill Rugby Union Football Club Statutes, including medical and anti-doping testing and investigations.

3.5  In addition, Hunters Hill Rugby Union Football Club may use de-identified health information and other sensitive information to carry out research, to prepare submissions to government or a government body or to plan events and activities.  

3.6  If you choose not to provide certain personal information, Hunters Hill Rugby Union Football Club may not be able to communicate with, or provide services to, you. For example, you may not be able to register to play football or participate in some of the activities on the Hunters Hill Rugby Union Football Club site if you do not provide certain personal information.

4. How do we collect and hold your personal information? 

4.1  We may collect your personal information from you or from a third party.

4.2  For example, Hunters Hill Rugby Union Football Club may collect personal information from you:

(a) via the Hunters Hill Rugby Union Football Club Sites;

(b) when you provide it to Hunters Hill Rugby Union Football Club by filling in forms approved by Hunters Hill Rugby Union Football Club from time to time (including when you register for an Hunters Hill Rugby Union Football Club Football Account);

(c) when you contact Hunters Hill Rugby Union Football Club;

(d) when you engage with Hunters Hill Rugby Union Football Club via social media;

(e) when you subscribe to receive football related newsletters or other information; or

(f) when you enter a competition that is being conducted by, or on behalf of, Hunters Hill Rugby Union Football Club.

5. For what purposes do we collect, hold, use and disclose your personal information? 

5.1 Hunters Hill Rugby Union Football Club may collect, hold, use and disclose your personal information for various purposes, including: 

(a) to verify your identity;

(b) to ensure compliance with Hunters Hill Rugby Union Football Club Statutes, including the administration and development of football;

(c) to organise, conduct and promote football competitions, matches, programs and other events (including for the purpose of distributing newsletters, providing information and making ticket offers);

(d) to develop programs, activities, events, products, services and merchandise relating to football;

(e) to provide you with information about our products and services, including information about tickets, merchandise and special offers, or which we reasonably believe may be of interest you;

(f) to investigate and take action in the event that applicable laws or regulations are breached, including terms of admission and codes of conduct;

(g) to carry out market research and surveys;

(h) to contact you if you win a prize in a competition you have entered and to send the prize to you;

(i) to administer, manage and improve the Hunters Hill Rugby Union Football Club Sites and to provide you with, or optimise your, access to those Hunters Hill Rugby Union Football Club Sites;

(j) so that Hunters Hill Rugby Union Football Club can provide you with direct marketing communications in relation to products, services, tickets, merchandise and special offers made available by Hunters Hill Rugby Union Football Club that we think will be of interest to you. You will be able to opt-out of receiving direct marketing communications from Hunters Hill Rugby Union Football Club at any time if you so choose, by utilising the unsubscribe feature on electronic marketing communications, or in the case of other direct marketing materials by contacting the Hunters Hill Rugby Union Football Club in accordance with section 7.1 below;

(k) where permitted by Hunters Hill Rugby Union Football Club, to enable Hunters Hill Rugby Union Football Club Partners who have a relationship with Hunters Hill Rugby Union Football Club to market and promote their products and services to you. You will be able to opt-out of Hunters Hill Rugby Union Football Club disclosing your personal information to Hunters Hill Rugby Union Football Club Partners for the purposes of direct marketing at any time if you so choose, by utilising the unsubscribe feature on electronic marketing communications, or in the case of other direct marketing materials by contacting the Hunters Hill Rugby Union Football Club in accordance with section 7.1 below; and

(l) for any use that is reasonably apparent at or around the time the information is collected or that is otherwise notified to you from time to time.

5.2 We may collect, use or disclose information about you in order to combine the information that we hold about you with information about you collected from or held by other trusted partners or from public sources. We do this in order to enable the development of consumer insights about you so that we and those other trusted companies can serve you better. This includes being able to better understand your preferences and interests, personalise your experience, enhance the products and services you receive, and to tell you about products and services. We may also use trusted service providers to undertake the process of creating these consumer insights.  

6. To whom do we disclose your personal information? 

6.1 We may disclose your personal information for the purposes described in this Privacy Policy to:

(a) a Football Administrator that you have registered with or expressed an interest in, which may then use your personal information to administer the game of football and keep you updated with information about them.

(b) Hunters Hill Rugby Union Football Club’s related bodies corporate;

(d) Hunters Hill Rugby Union Football Club’s professional advisors, including our accountants, auditors and lawyers;

(e) third party service providers, suppliers and partners, such as ticketing agents;

(f) government agencies, regulatory bodies and law enforcement agencies, or as required, permitted or authorised by law or where we have a public duty to do so, including for purposes of safety and security; and

(g) where you have consented to your personal information being disclosed to others;

(h) anyone to whom our assets or businesses (or any part of them) are transferred; and

(i) specific third parties authorised by you to receive information held by us.

7. Contacting the Hunters Hill Rugby Union Football Club and Making Complaints

7.1 You may complain about our collection, use or disclosure of your personal information by contacting the Hunters Hill Rugby Union Football Club office by sending and email to info@huntershillrugby.com.au with your full name and contact details, together with a detailed description of the complaint. We will respond to your complaint within a reasonable period of time and inform you of the next steps we will take in dealing with your complaint. If we are unable to resolve your complaint, we will inform you of the further steps you can take. 

You are not eligible for any Refund, Exchange / Return across all different items purchased and it is up to the Management's discretion to consider doing a Refund, Exchange / Return. This includes things such as event and ticket sales, memberships, auction items and merchandise.

We are happy to look at exchanges on full price merchandise sales within 7 days of order completion.

To exchange items, send your items back to us. We are unable to offer exchanges on game days.

We cannot accept exchanges on sale items, memorabilia or personalised products.

We are only able to look to offer exchanges for faulty items and to be able to exchange items, they must be in as bought condition, with swing tags, boxes, packaging etc.

Our team are unable to review items over the phone. Products need to be returned back to us in person.